Frequently Asked Questions
If you have other questions that we were unable to answer here, please contact us.
Products
In the upper right corner of the website, you will have a magnifying glass that allows you to search for any and all products on our website. A search line will be available where you can write the name or type of product.
There are several advantages to having an account on our website. You can check the orders you placed, track them and/or have access to exclusive discounts.
Delivery
Vania’s Change has the best transport for the shipment of the order. Delivery time may vary between 3 and 5 business days.
Yes, all orders have shipping costs included.
No. We currently only ship to mainland Portugal.
Returns & Exchanges
We do not accept returns of our items or order cancellations after payment.
We do not accept exchange of products.
Payments
We accept payments via MB Way and bank transfer. Regarding payments made by bank transfer, we ask that you send us the proof by email: vanuchamartim.85@gmail.com.